We’re easy to work with and offer friendly, personal service to all our customers, we aim for complete transparency and honesty. We try at all times to operate fairly and to keep you informed fully about what we do and how we do it.
It’s important to understand exactly how we work at Concourse Bar, so please read these terms carefully. Of course, nothing on this page overrides your statutory rights as a consumer under Australian law.
Concourse Bar Pty Limited
ABN 33 123 118 650
Order turnaround times
Shop Concourse Bar ship orders between 1 and 5 business days. Once we have receive your order we will contact you if we foresee any problems with meeting our usual turnaround times.
All orders are sent via Australia Post eParcel and require a signature on delivery. Alternatively, orders can be picked up from the Concourse Bar. When your order is ready let you know it has been shipped or we’ll give you a call to arrange a time for pick-up.
Payment & Refunds
Orders which originate from our website will require full payment at time of the order being placed.
Refunds are handled on a case-by-case basis. We endeavour to make all our products to the highest possible standard and will work with you to resolve any problems, should they arise.